Our Policies & Legal Terms
At Hypetek Advertising Agency, we aim to maintain transparency and professionalism. Please review our policies carefully to understand how we operate.
Contact Details
Reach out to us for any queries.
Hypetek Advertising Agency
Email: hypeteknology@gmail.com
Phone No.: 0310-5555728
Address
Office No. A6, Arslan Market, Main Bazar, Bherkund, Mansehra, 21340
1. Refund Policy – Hypetek Advertising Agency
At Hypetek Advertising Agency, we aim to provide high-quality digital marketing services including Social Media Marketing, Google Ads, TikTok Agency Ad Accounts, and E-commerce solutions.
1. General Refund Policy
All payments made to Hypetek Advertising Agency are considered as service activation fees and are used for planning, setup, resource allocation, and execution of marketing services.
We follow a limited refund policy as described below.
2. Refund Eligibility
Refunds are only applicable under the following condition:
If the client requests cancellation before campaign setup or execution has started, a partial refund may be issued after deducting:
- Administrative Charges
- Consultation Time
- Strategy Prepration Cost
Once the campaign, ad setup, or store development has started, no refund will be issued.
3. Non-Refundable Situations
Refunds will NOT be issued in following cases:
- Ads already launched on (Meta, Google, TikTok)
- Creative work or strategy already delivered
- E-commerce store setup started
- Client delay or non-response
- Unsatisfactory Performance issues due to market conditions
4. Performance Disclaimer
We do not guarantee sales, leads, or profits. Results depend on multiple external factors including:
- Market Demand
- Ad Budget
- Product/Service Quality
- Platform Algorithm
5. Final Decision
All refund decisions are made by Hypetek Advertising Agency management on a case-by-case basis.
2. Chargeback Policy
1. Agreement to Terms
By purchasing any service from Hypetek Advertising Agency, the client agrees not to initiate any unauthorized chargebacks or payment disputes.
2. Dispute Resolution First
In case of any issue, the client must contact us directly for resolution before initiating any bank dispute or chargeback. We offer:
- Mutual discussion
- Service review
- Evidence-based clarification
3. Proof of Service
We maintain complete records including:
- Ad account access logs
- Campaign setup screenshots
- Delivery reports
- Communication records
These will be used as proof in case of disputes.
4. Fraudulent Chargebacks
Any fraudulent chargeback attempt after service delivery will be considered a violation of agreement and may result in:
- Permanent service ban
- Blacklisting from future services
- Submission of evidence to payment providers
5. Legal Protection
We reserve the right to defend all completed transactions using documented proof of service delivery.
3. Privacy Policy
Effective Date: April 2026
Hypetek Advertising Agency respects your privacy and is committed to protecting your personal data.
1. Information We Collect
We may collect:
- Name, phone number, email address
- Business details
- Payment information (via secure third-party gateways)
- Website or ad account data (for service execution)
2. How We Use Information
Your data is used for:
- Running advertising campaigns
- Providing e-commerce solutions
- Client communication
- Service improvement
3. Data Protection
We do not sell, trade, or share your personal information with third parties except:
- Payment processors
- Required ad platforms (Meta, Google, TikTok)
4. Cookies & Tracking
Our website may use cookies for :
- Analytics
- Performance Tracking
- Improving User Experience
5. Data Security
We take reasonable measures to protect your data from unauthorized access or misuse.
4. Terms & Conditions
Effective Date: April 2026
By using Hypetek Advertising Agency services, you agree to the following terms:
1. Services Offered
We provide:
- Social Media Marketing
- Google Ads Management
- TikTok Agency Ad Accounts
- E-commerce Store Development
- Digital Marketing Consultation
2. Client Responsibility
Clients must provide:
- Correct business information
- Timely communication
- Required access for campaigns
We are not responsible for delays caused by client inactivity.
3. Payment Terms
- Payments can be made via JazzCash, EasyPaisa, or Bank Transfer
- Services begin only after payment confirmation
- Ad spend is always separate and paid by the client
4. Demo Services
We may offer demo campaigns for trust-building purposes.
- Service fee may be free
- Ad budget is always paid by client
- No guarantees on demo performance
5. No Guarantee Clause
We do not guarantee:
- Sales
- Leads
- Revenue
- ROI
Marketing results depend on multiple external factors.
6. Service Delivery Timeline
Timelines vary based on:
- Project size
- Client response time
- Platform approval process
7. Limitation of Liability
Hypetek Advertising Agency is not responsible for:
- Platform bans or restrictions
- Ad account suspension
- Business losses due to market conditions
8. Changes to Terms
We reserve the right to update these terms at any time without prior notice.
Have questions?
Contact us for any clarification regarding our policies.
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